Operator Best Practice How to hire and train amazing tour guides Kelsey Tonner from the Be a Better Guide Project shares his tips and insights on developing great tour guides and leaders. I am an… Creating The Best Experience A Roadmap to Legendary Customer Service This webinar covers: Implementing the five core elements of legendary customer service on tour How to be reliably responsive: Tools and systems from the best… Creating The Best Experience How to write exciting tour guide commentary Updated September 2022 – You don’t want to be the tour guide that everyone dreads. The one that drones on and on about facts,…
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