Customer Feedback 4 platforms to focus on when managing reviews & ratings Why manage your reviews and ratings? 93% of consumers say online reviews impact their purchasing decisions according to Podium. And as online sources of… Customer Feedback Industry Guide To Managing Negative Online Reviews: Wherewolf Guest Blog “Industry Guide To Managing Negative Online Reviews” is a guest blog from Wherewolf, written by Natalie. Natalie Ryder is originally from Otago, New Zealand…. Customer Feedback 7 simple steps to quickly get your tour a steady stream of 5-star reviews In today’s digital age, reviews and feedback are of absolute importance. Why? One-word, social proof. Think about it, if you were a girl in… Search Engine Marketing How to get product reviews to appear in search engines Just a few years ago, all anyone talked about when it came to Search Engine Results Pages (SERP) was their ranking among the other… TripAdvisor Marketing TripAdvisor and Tour Operators: Why You Should Be On it Travelers have discovered that social networking not only allows them to discover new destinations and things to do on their vacations, but it also… Customer Feedback Want Good and Elaborate Reviews? A Little Bit of Extra Effort Goes a Long Way Travelers rely heavily on reviews when they are making selections for their upcoming trips. Whether these reviews are posted on Facebook or found on TripAdvisor,… Customer Feedback How to Get 5 Star Reviews for Your Tour or Activity Today’s global travelers are a savvy bunch. A promotional campaign may pique their interest in a tour or activity — but they are going to do their research before… TripAdvisor Marketing TripAdvisor’s Neighborhoods Shines the Spotlight on Tours & Activities TripAdvisor is forging onwards in its efforts to make life even easier for travelers. Recently, TripAdvisor launched a new feature called ‘Neighborhoods’, allowing travelers…
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